Hotel
Is it possible to do a pre-check-in?
Yes. After making the reservation, we will send you an email with instructions of how to proceed with the pre-check-in 7 days before your stay and also 3 days before. You can fill in your details and avoid wasting time when you arrive at the hotel.
Are there any smoking areas in the hotel?
It is only allowed on the terrace of the rooms in the fourth floor that are smokers rooms.
Does the hotel have its own parking?
The hotel has a garage with a limited number of parking places. The use of the garage has an additional cost and it can only be used through face-to-face reservation on the hotel’s reception.
Is it possible to reserve parking in advance to guarantee it?
No. Use of the garage is subject to availability on arrival.
Can I leave my luggage in the hotel before check-in and after check-out?
Yes. Our hotel have a room for storing luggage before check-in and after check-out.
Is the parking paid? What is the value?
Parking has a cost per day. Please check with the reception about the different prices.
Are pets allowed in the hotel?
Not, pets are not allowed in the hotel.
Does the hotel have meeting rooms?
Yes. The hotel has two meeting rooms with a capacity between 10 and 75 people.
Does the hotel have wedding services?
No, the hotel does not have wedding services.
Is there any lift?
Yes. The hotel has 2 lifts for guests.
Are there any chargers for electric cars?
Yes, we do provide chargers for electric cars at the hotel.
Is there any Wi-fi service in the hotel (including rooms)?
Yes. The hotel has internet free access by wi-fi system.
Does the hotel have lobby and public spaces?
Yes. The hotel has lobby bar.
Does the hotel have laundry and ironing service?
Yes. Laundry service is available in normal and express service.
How does lost property work?
Items left in the hotel rooms are registered and kept for a period of 6 months after the guest’s departure. Please contact reception by email at tryp.porto.centro@trypportugal.com if you have forgotten something.
I would like to be notified via email about promotions and special offers, what should I do?
You must give your consent for the hotel to store your personal data (name and email address) so that we can send you offers and promotions.
Does the hotel have a loyalty programme?
Yes, the Wyndham Rewards Programme. You will find information about the programme at this link: https://www.wyndhamhotels.com/wyndham-rewards.
Where can I find information about other hotels in the group?
You can find information about more hotels of the Hoti Hoteis brand here: https://www.hotihoteis.com/hotel-portfolio/.