What is the check-in schedule?
Check-in begins at 14h. For early check-in, guests should contact the hotel to consult availability. Additional costs might be added.
What is the check-out schedule?
The check-out is made until 12h. For late check-out, guests should contact the hotel to consult availability. Additional costs might be added. In case it is part of a campaign, late check-out conditions are not ruled by this procedure.
Late check-in. Is it possible to do check-in until what time?
Check-in can be done anytime since the reception is opened 24h/day.
Is the reception opened 24h?
Yes. The reception works 24h/ day.
Which languages are spoken in the reception?
In the reception we speak portuguese, english and spanish.
What documents are needed to check in?
To check in, a personal identification document (citizen’s card or passport) is required for each guest.
If I am allergic to an ingredient, when and where do I inform you?
You can inform reception at the time of check in. You can also provide this information before checking in, which will facilitate the provision of products suited to your needs.